Tuesday, 10 May 2011

Blog 13 - Performance management

Performance management is a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. So this therefore establishes shared understanding about what is to be achieved, and approach to leading and developing people which will ensure that it is achieved.
I have received an appraisal when I was working at Wembley Stadium; they happen twice a year to review goals set from the previous appraisal and to discuss any issue with management. This records a six-monthly report of how the employee is doing any if any disciplinary action needs to be taken or any development needs have to be met. When I had my first appraisal at Wembley I had been working there for just over six months, I had previously set goals when I first started working there which were as follows; Have no sick days, do not get in trouble with management and become part-time of the employee once. During my first six months as I was only part time, I was expected to not have any sick days and I achieved this goal. When it comes to employment I take my job very seriously as I believe in the old saying, ‘don’t fight with the hand that feeds you’. Taking this into account I always make myself presentable at work and never talk back to management. The only thing I failed to achieve was the employee of the month but this did not bother me so much, I set it again as a goal for the following appraisal but overall it was very positive and the management were pleased. I thought this was very effective as it made me feel very secure and good about my job, and it also gave me the motivation and goals for the following six months.
People often look to a mentor for help and advice in everyday life or for certain aspects of it. A mentor is an individual, usually older, always more experienced, who helps and guides another individual’s development. This guidance is not done for personal gain. It is said that one of the most valuable assets in a career is to have a good mentor and role model. The times website states that a good mentor should be; open and honest with you, be prepared to have assumptions that challenge you, be experienced and caring towards you, understanding and patient. These are some of the vital traits that a mentor should have.
When I attended secondary school in year seven it all seemed very new and scary for me, my head of year was Steve Higson who was only twenty five years old and very down to earth. Whenever I had an issue he would always make the time for me and help me out in any way he could. I always looked up to him as someone I wanted to be at that age and felt like he was a mentor to me. He also stayed with our year all the way up until the end of GCSE’s in year eleven where by this point he was more of a friend than a teacher. I found that having his support during school helped me progress into the confident person I am today and I hope everyone could have a mentor like him.
To conclude, an appraisal is something that all organisations should do as it helps boost performance and gives you the motivation and goal direction to stay focused and achieve at the job at hand. A mentor should be someone who you look up to and want to aspire to be like, they are someone who is there to guide and help you through difficult things and point you in the right direction. Having a mentor greatly benefits your learning as you can get advice on how things should be carried out.

References
Mullins, L. (2010) Management and organisational behaviour.9th ed. Essex: Pearson Education Limited.
http://business.timesonline.co.uk/tol/business/entrepreneur/article3778514.ece

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